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Accounts Receivable Automation: An Overview MHC

Collaboration among team members is necessary to share information and resolve issues, particularly when a customer asks for an installment payment plan or disputes a charge. So you’ll need to configure the part of the app that controls the templates for reminders and determine just how often you want payment reminders to be sent out. If you’re looking for information about accounts receivable automation, you’ve come to the right place. The best way to determine which payment options you should offer is to understand your customers’ preferences and the most popular payment methods in your region. Also, ensure that payments are secure by implementing industry-standard encryption measures. Additionally, you should have a system in place to track credit risk and ensure that payments are received on time.

Transform Accounting function by automating tasks such as account reconciliation, journal entries to achieve day zero financial close, improve accuracy; thereby providing real-time visibility into financial data. Release cash from customers using next-generation intelligent automation. Optimize working capital by driving world-class invoice-to-cash processes and leveraging decision intelligence to drive better business outcomes. Global and regional advisory and consulting firms bring deep finance domain expertise, process transformation leadership, and shared passion for customer value creation to our joint customers. Our consulting partners help guide large enterprise and midsize organizations undergoing digital transformation by maximizing and accelerating value from BlackLine’s solutions.

  • The AR team can easily and quickly set filters for ad-hoc reporting and export required data to a variety of formats including Microsoft Office Excel spreadsheets.
  • And businesses that invest in accounts receivable automation software get paid faster, too.
  • Become a better business partner with strategic and operational intelligence that is critical for sales, operations, and treasury departments.
  • This can help you to refine your process and develop a more precise cash flow forecast.
  • Choose systems or software that meet your unique business requirements.

Establish a clear policy for when payments are expected and hold customers accountable to their obligations. Implementing an organized system to issue invoices and receive payments is vital. Your customers should find it easy to understand their obligations, and your team members should be adept at monitoring and tracking those transactions. A thorough analysis of your cash flow allows you to identify patterns and discover areas to improve. Look for trends in delayed payments, lost revenue, and slow periods.

What AR Processes Can My Business Automate?

The accounts receivable automation system also allows for credit hold warnings and then eventual credit hold flags in your ERP system. Two-way communication means that the ERP can also push credit hold flags to the accounts receivable automation system, enhancing overall communication and versatility through seamless integration. Transform Treasury function by automating critical aspects of cash management and, leverage AI to optimize cash position, reduce risk exposure and drive efficient cash allocation.

  • Together, we provide innovative solutions that help F&A teams achieve shorter close cycles and better controls, enabling them to drive better decision-making across the company.
  • Esker’s AR solution suite is equipped with a customer and payment portal to facilitate customer relationships.
  • Understand which collection strategies work across your customer base with automated, escalating recovery sequences to reach customers at the right time and place.
  • That’s why Esker Synergy acts behind the scenes to empower every user while improving the end-to-end CX.
  • You may also consider allowing some customers to spread their debt over time so they are better able to meet their payment obligations.

In a constantly changing world, AR is no exception — AR leaders need accurate and relevant data to monitor performance, adjust strategies and goals, and make the best possible business decisions. Esker supports 100+ connections with the most common AP portals (Coupa, Ariba, etc.) as well as customer portals to post invoices and retrieve AR information. Interact quickly with the customer to clarify an allocation or request a claim, supporting document or payment. Start a conversation with one or several coworkers from any process (credit review, allocation form, claim approval, etc.) to clarify a situation. Our API-first development strategy gives you the keys to integrate your finance tech stack – from one ERP to one hundred – and create seamless data flows in and out of BlackLine.

Accounts Receivable Automation: Everything You Need to Know

BlackLine is an SAP platinum partner and a part of your SAP financial mission control center. Our solutions complement SAP software as part of an end-to-end offering for Finance and Accounting. BlackLine solutions address the traditional manual processes that are performed by accountants outside the ERP, often in spreadsheets.

Manual labor in non-automated or partially automated O2C processes can slow a company’s operation, resulting in delays and customer discontent. Moreover, non-automated O2C cycles might lead to more errors since individuals are more prone to make mistakes when inputting data or switching between systems. In a nutshell, by alleviating the staff of the most repetitive tasks, the automation software allows them to concentrate on forecasting cash flows and handling overdue payments.

Q11- Why do companies need order-to-cash (O2C) automation?

Become a better business partner with strategic and operational intelligence that is critical for sales, operations, and treasury departments. Optimize your invoice-to-cash cycle performance, create team capacity, and gain critical decision intelligence to drive value. Our global network includes leading consulting and technology organizations that enable us to deliver exceptional solutions to our shared clients. Accelerate adoption and drive productivity and performance.One of the critical success drivers for any software technology is effective user training and adoption.

Esker’s AR solution suite is equipped with customizable dashboards and KPIs so you can keep an eye on key metrics (DSO, DDO, CEI, collections forecast, disputes, root-cause analysis, etc.) and adjust decisions accordingly. You can even build your own reports and share the “cash culture” throughout the organization. Easily address the most common business scenario to accelerate resolution (creating a claim from a short payment, requesting a collection call to release a block order, etc.). From DSO reduction and operational savings to higher talent retention and faster invoice processing speeds, Esker’s Accounts Receivable solution suite is used by companies all over the world to elevate their AR outcomes.

Q12 – Will the software integrate with your ERP, and how?

Sub-line-item Billing- This invoice is produced as sub-items of a more extensive process. Ensuring that your metrics dashboard gives you clear and actionable insights is a must. That also means ensuring all the relevant stakeholders are in the loop. You have to find a software that strikes the right balance for you, being mindful that it meets most of your present needs but also your future ones. While it’s tempting to keep your deciding committee small to make fast decisions (we’re all for that), it’s also important to ask other people to join in on your AR process.

By automating your entire accounts receivable process, from credit management to invoicing and reconciliation, you optimize every step which results in improved cash flow by bringing money into your organization faster. The beauty of our Accounts Receivable automation solution is in its flexibility. By speeding up invoice delivery and payments, you reduce days sales outstanding (DSO), liberate working capital and improve cash flow for your business. AR Automation is a perfect on-ramp to improve customer experience through electronic invoicing.

Drive accuracy in the financial close by providing a streamlined method to substantiate your balance sheet. Hopefully, this guide serves useful to help you improve this critical part of you and your clients’ businesses. If your books haven’t been updated how to run a committee with pictures in a while, payment reminders might be sent out on payments that have been received, but not reconciled. Whatever it is, you’ll want to make sure that there’s a way for payments to get collected through the app thanks to your efforts in Step 3 above.


Once you do receive the customer’s payment, the invoice must be reconciled with the remittance – along with any other supporting data and documentation – to wrap up the process. Esker’s Accounts Receivable automation software suite is ideal for AR leaders wanting to accelerate cash collection and revenue recognition. Powered by Esker Synergy AI, it can be easily scaled to optimize and connect each step of the invoice-to-cash (I2C) process — improving overall efficiency, visibility and collaboration. The result is not only reduced DSO, but an enhanced experience for every user.